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Bitron HVAC Division
(Bitron Industrie S.p.A.)
Via Italia 54, 10093 - Collegno (TO) - Italy
Tel.: +39 011 4507111
Fax +39 011 4507422
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When talking about quality most people think about processes and products but what is quality?
This is the starting point, there isn’t yet one definition accepted by everyone about it. There are several definitions and opinions that vary; probably they are all correct but not 100%.
The best definition so far could be "Fit for purpose" because the person using the product (the customer) will find how suitable the product is.

Why manage quality?
The effective management of quality not only creates value for an organization and its stakeholders but also manages its exposure to risk and can make the difference between success and failure. Bitron understood it at an early stage and that is probably why the company developed so quickly also in the Automotive Industry.